Thank you for considering a Kent holiday with us in our accommodation at Crabtree Farm.
All bookings are provisional until payment is received and booking is confirmed by us.
Please read these terms carefully before you start to use our site or book with us.
By using our site or booking with us, you indicate that you agree to these terms.
Crabtree Farm, www.crabtreefarm.co.uk (our website) is owned and operated by, usfew Limited. Our lets comprise of the South Stable, North Stable and our camp site. Crabtree Farm, Tamely Lane, Hastingleigh Ashford TN25 5HW.
In these terms and conditions we mean you are the guest when you have booked with us and you are solely responsible and liable for all of your own family/friends or other guests whom you invite to stay or visit you while you are on our site.
TYPE OF BOOKINGS PERMITTED
Bookings made through our or our 3rd party agents website are for private holidays.
4.1 Arrival – You must arrive after 3pm and no later than 9pm unless by prior arrangement on the date of arrival. For those of your invitees who arrive after 9pm , please arrange for someone to meet and show them to the accommodation.
4.2 Departure – you and your invitees must depart from your accommodation by 10am or 11am on the departure date, unless pre-arranged, and at our standard fee of £10/hour.
4.3 Clearing-up – You must organise all clearing up after your booking so that the site and accommodation are clean, tidy and clear of all rubbish and bottles. Please put all rubbish and recyclables for disposal in the outside bins provided. We reserve the right to charge for overstays and rubbish clearance.
ALTERATION & CANCELLATION
5.1 Alterations to your booking can only be made more than 60 days prior to the arrival date, after which time alterations may be treated as a cancellation. All alterations incur a £30 administration fee and are subject to availability and at our discretion. Basic alterations such as numbers in the party can be made free of charge, please inform us.
5.2 Differences in the total amount payable resulting from alterations will be refunded to you in the case of a decrease in price and paid by you in the case of increases in price, or the outstanding balance will be altered accordingly.
5.3 Free cancellation by guests are allowed within the cancellation window of 60 days.
60 DAY CANCELLATIONS RULE
100% refund available up until 60 days prior to arrival.
Guests can cancel at least 60 days before check-in and get a 100% refund of the nightly rate and the cleaning fee.
If the guest cancels less than 60 days, but before 30 days days in advance, 50% will be refunded.
After 30 days the nights not spent and cleaning fee are non refundable.
5.4 The owners of Crabtree Farm / usfew Ltd reserve the right to cancel any guest, and at any time with full refund of monies owed.
5.5 If you need to cancel your booking because you have Covid or illness or you have been told to self-isolate or owing to government restrictions, then you can do so up to 3 days prior to your check-in date and receive a refund (in line with above conditions). If you need to cancel for any of these reasons within 3 days of your stay, we will offer a postponement at our discretion. If there is a difference in price, this will be refunded to you in the case of a decrease in price or payment by you in the case of an increase. Bookings must be legal and within government guidelines to be covered.
5.7 If all monies have been paid in full (deposit and balance) or deposit only and you cancel at a date 60 days or more prior to your arrival date, any money paid will be returned to you.
5.8 If all monies have been paid in full (deposit and balance) or deposit only and you cancel at a date within 60 days of your arrival date, some monies paid for the booking are non-refundable, see clause 5.3, unless you meet the conditions above and are cancelling as a result of COVID impacts.
5.9 Cancellation insurance is not available but you can arrange with a third party and does not involve us in any way. We advise that you take out insurance if you are arranging any booking.
5.10 If the location of your booking is inaccessible due to adverse conditions or for any reason beyond our control, your booking may be deferred to a later date subject to availability and at our discretion otherwise, you should advise your insurance company.
5.11 We may, without liability and without refund to you, cancel your booking if we are made aware or discover that the nature of your booking is inaccurate and/or contravenes our booking conditions.
5.12 We reserve the right to cancel bookings, without liability and with no need for justification, at any time prior to arrival.
5.13 Any bookings, once transferred, deferred or postponed are non-transferable and non-refundable unless otherwise agreed by us.
PRICES, BOOKING AND PAYMENTS
7.1 Prices on our website are not binding, we reserve the right to change pricing throughout a season or year. The price of your accommodation(s) is based on the date of your booking and/or other circumstances relevant to the nature of the site booking.
7.2 Your booking will be held upon payment of a deposit of 25% or payment in full. Deposits are payable only when booking more than 60 days in advance of your arrival date. Any booking made less than 60 days in advance of your arrival date must be paid at time of booking. All balances must be paid within 30 days for us to continue to hold your booking.
A minimum 25% booking deposit is required, and all balance must be paid in advance of 30 days before your arrival date.
100% of the security deposit is due 7 days before arrival.
7.3 Security Deposits (£150 per stay) must be paid in advance and will be returned within two weeks of your visit. Any damage to the property or items within the property will be taken from the Security Deposit. We reserve the right to charge additional monies for more expensive damage to any objects, such as, but not limited to, art, furniture, homewares or electrical equipment, within the holiday lets, which the deposit can not cover, will is payable on request.
7.4 Where a deposit has been paid, the full balance will be due 30 days in advance of your arrival date. You may receive a reminder from us but it is your responsibility to pay on time. If you are unable to pay the balance before the stated due date, you will forfeit your any monies paid and your booking will be cancelled but we will endeavour to contact you prior to any cancellation.
7.5 Payment may be made by bank transfer.
7.6 On receipt of your payment, a booking confirmation will be emailed to you on your request. If you do not receive your booking confirmation, please notify us as soon as possible. When you receive your confirmation email, check the details are correct and notify us immediately if there are any inaccuracies.
BOOK WITH CONFIDENCE – 100% COVID REFUND GUARANTEE
A minimum 25% booking deposit is required, and the balance must be paid in advance 30 days before your arrival date to be eligible for the refund.
Deposits are fully refundable on cancellations between 30 and 3 days before your arrival.
All payments must be made in advance of their due dates to ensure this policy is valid.
If you need to cancel your booking because you have Covid, you have been told to self-isolate or as a result of government restrictions; then you can do so up to 3 days before your check-in date and receive a refund.
If you need to cancel for these reasons within three days of your stay, we will offer a postponement at our discretion. If there is a price difference, this will be refunded to you if a price decreases or paid by you in the case of an increase.
Bookings must be legal and within government, guidelines to be covered.
These new measures relate to all new accommodation bookings made from January 2021 or stays in the year of 2021.
NOISE AND BEHAVIOUR
8.1 Please be respectful of other guests and keep noise to a reasonable level, especially after 10pm. We have a noise curfew of 11 pm. Any guests creating excessive noise, resulting in more than one complaint, after then will be asked to leave without refund.
8.2 You undertake that you and your invitees will behave in a proper, appropriate and legal manner with due respect to, but not limited to, our other guests, employees, anyone on site, the farm, tents, animals, neighbours and any third parties on our land or to our and their property. If you or any of your invitees behave inappropriately or improperly (of which we shall be the sole and final judge on our site) or illegally, we reserve the right (with or without the intervention of the police depending on the nature of the behaviour) to ask you and/all of your invitees (at our sole discretion) to leave the site before the end of the booking period. No refund will be given in these circumstances. In addition, we reserve the right to sue you and/or any of your invitees for any loss, damage or injury caused to us, our employees or the site, the tents, the property any animals or other property owned by us or our other guests/third parties and/or their property.
RESPONSIBILITY AND LIABILITY
9.1 By booking our accommodation(s), you confirm that you take sole and exclusive responsibility for your own safety and wellbeing and that of your invitees and are solely and exclusively responsible for, but not limited to, use of the accommodation, site, sea, rivers, lakes, climbing trees, going near tractors and farm machinery and any other activity or hazards on or adjoining our land and that you have booked entirely at your own and your invitees own risk. You are solely responsible for advising your invitees of this.
9.2 We accept no liability for accident, loss of property or personal injury to you or your invitees during your/their stay at the site or on our estate.
9.3 We will not be liable for any act, neglect or default on our part or on the part of any other person not within their employ or otherwise under our control, nor for any accident, damage, loss, injury, expense or inconvenience, whether to person or property, which you or any of your invitees or any other person may suffer or incur arising out of, or in any way connected with your booking unless we are held to be solely and directly responsible for the same and such liability has not been limited or excluded elsewhere or may not be under the governing law. In addition, we accept no liability for loss of or damage to your or any of your invitees possessions on our site, tents, property, land or estate.
9.4 Nothing in these terms and conditions excludes or limits our liability:
9.4.1 for death or personal injury caused by our negligence.
9.4.2 for any matter which it would be illegal for us to exclude/limit or attempt to exclude/limit our liability.
9.5 We will not be liable for any force or other events outside of our control which cancels your booking or cuts short your booking if the event occurs while you are here. We will endeavour to offer you relocation or at our sole discretion a % refund (as applicable) otherwise you must advise your insurer.
9.6 We may have additional guest/invitee conditions from time to time which must be observed specific to the site, tents, property, estate or location (eg health & safety, fire, etc) which you and your party of guests/invitees undertake to comply with.
9.7 Guests & invitees stay at Crabtree Farm at their own risk. We cannot accept any responsibility for damage to guests or invitees, or their properties.
9.8 We accept no responsibility or liability for any third party products, services, extras that are used on site by you the guest. This includes, but is not exclusive to, Hot Tubs, Catering, Entertainment, etc
Well behaved small to medium sized dogs are permitted only when agreed and paid for (£40/pet/week).
BREACH OF BOOKING CONDITIONS
11.1 If there is a breach of any of these terms and/or conditions by you or any of your invitees or by any other party whom you or your invitee has permitted on site, we reserve the right to enter the site, tents or other property at any time and end the booking and require you and your invitee(s) or offending party to leave. This is in addition to all other rights specified in these Booking terms and conditions and available at law.
11.2 Ending the Booking by either of us for reason does not affect our other rights and remedies.
GOVERNING LAW AND JURISDICTION
Any dispute will be governed by The law of England and Wales and the parties agree to the exclusive law and jurisdiction of the courts.
AUTHORITY TO BOOK
By entering into this Booking you certify that:
13.1 You agree and you are authorised to agree to these Booking Terms and Conditions on behalf of all persons included in and/or who may accompany you on your Booking, including those substituted or added at a later date;
13.2 you are over 18 years of age;
13.3 you agree to take responsibility for your entire party occupying our site, cottages, farm and property.
In case of a discrepancy between the website and these Booking Terms and Conditions, these Terms and Conditions shall prevail.
In the event that a court finds that any term or condition in these Booking Terms and Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Booking Terms and Conditions, which will continue to be valid and have full force and effect.
WEBSITE RELATED INFORMATION
The intellectual property rights in our site and its contents are either owned by or licensed to us. All such rights are reserved, and nothing in these terms shall transfer any such rights to you. Our status (and that of any identified contributors) as the authors of the material on our site must always be acknowledged.
Information on our website is correct to the best of our knowledge, but circumstances outside of our control may cause it to become inaccurate. We apologise for any inconvenience that may result from this.
All designs, text, graphics, photos and their selection and arrangement on this site are the copyright of usfew Limited, our content providers or community. As a visitor to the www.crabtreefarm.co.uk, you are permitted to retrieve and display/listen to content from our site electronically or to print the website for your own personal, non-commercial use. Any other use of materials on this site without prior written consent is strictly prohibited.
RESTRICTIONS ON USE
You must not republish or otherwise reuse any content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. You are not permitted to download nor reuse any images, video or audio files from our site independently from their original context. You must not modify any copies you have made of content you have printed or downloaded from our website in any way.
SHARING IS CARING
We love to share, but since we put a lot of time and effort into every aspect of this site, we, please ask you to follow the guidelines before you share any content from www.crabtreefarm.co.uk
USING OUR WORDS OR IMAGES
If you would like to use an article or photo for commercial use, such as your website, blog, printed material, or any other printed or electronic media, please contact us at firstname.lastname@example.org
SHARING RECIPES & IMAGES
You may share recipes or images from this site or via social platforms, please credit with a link back to the original post and/or website www.crabtreefarm.co.uk
If you are republishing a recipe or written feature, or want to use our images please contact us at email@example.com to discuss sharing both images and recipes together.
LINKING TO US
You may link to our site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it (having regard both to the context of the link and the other contents of the website on which it appears), but you must not establish a connection in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
Our site must not be framed on any other site. We reserve the right to withdraw linking permission without notice. You agree to remove any links to our site established by you upon request.
We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our website, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such content.
WITHDRAWAL OF ACCESS
If you breach these terms, we may: Immediately withdraw your right to use our site on a temporary or permanent basis. Immediately remove any posting or material uploaded by you to our site on a temporary basis. Issue of a warning to you. In the case of any breach of term, disclose such information to law enforcement authorities as we reasonably feel is necessary, providing that nothing in this term shall restrict any other remedy available to us in law nor imply any obligation for us to make our site available to you on an ongoing basis.
RELIANCE ON INFORMATION POSTED
Commentary and other materials posted on our site are not intended to amount to advice which you may rely on. We, therefore, disclaim all liability and responsibility arising from any reliance placed on such materials by any user of our site, or by anyone who may be informed of any of its contents.
NO ENDORSEMENT OF THIRD PARTIES
The appearance or absence of products, services, companies, organisations or other content related to third parties on this site (whether in the form of advertising or otherwise) does not imply their endorsement or non-endorsement by us. Links from our website to other sites and resources provided by third parties are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility or liability for them.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we and all other contributors to our website (who shall each be entitled to the benefit of this term as though they were a party to these terms) expressly exclude all loss and damage of whatever kind incurred by any user in connection with our site and any materials posted on it, including, without limiting the foregoing: A; losses which were not foreseeable to us and you at the time of the relevant use of the site. A.2 indirect losses. A.3 consequential losses. A.4 business losses (including loss of profit and loss of goodwill). A.5 computer failure resulting for any reason, and A.6 loss of data, providing that nothing in these terms shall affect our liability for death or personal injury arising from our negligence, fraud, or any other liability which cannot be excluded or limited under applicable law.
If you breach these terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you violate these terms.
CHOICE OF LAW
The law of England and Wales will govern these terms and any claim relating to our site between you and us (including non-contractual claims) and any legal action relating to them shall be brought in the courts of England and Wales. You are responsible for compliance with any applicable laws of the country from which you access our site.
AMENDMENTS TO THESE TERMS
These terms were last updated in February 2021
These terms represent the entire understanding between you and us concerning the use of our site and its content. We reserve the right to make changes to these terms at any time without notice, and you agree to be bound by any such changes. You should check this site from time to time to review the then current version of these terms. If any of these terms are deemed invalid, void, or unenforceable, it shall not affect the validity and enforceability of the remaining terms.
The director – Andrew Jenkinson has graduated from Nutrition in Culinary Practice: The Accreditation at Leiths Cooking School which is accredited by the Nutritional Therapy Education Commission.
Andrew, or any of the contributors, useless otherwise stated are not a certified nutritionist or dietitian and make no claims to the contrary. Each’s person’s dietary needs and restrictions are unique to the individual. Information is provided as a guide only. This website is written and produced for information purposes only. Statements within this site have not been evaluated or approved by any governing body and food standards agency. This website is not intended to diagnose, treat, cure or prevent any disease. Content should not be considered a substitute for professional medical expertise or treatment.
The reader assumes full responsibility for consulting a qualified health professional regarding health conditions or concerns, and before starting a new diet or health program. The writer(s) and publisher(s) of this site are not responsible for adverse reactions, effects, or consequences resulting from the use of any recipes or suggestions herein or procedures undertaken hereafter.
This website, crabtreefarm.co.uk, offers nutritional information for recipes contained on this site. This information is provided as a courtesy and should not be construed as a guarantee. This information is a product of online calculators such as nutritics.com. Although crabtreefarm.co.uk attempts to provide accurate nutritional information, these figures should be considered estimates. Varying factors such as product types or brands purchased, natural fluctuations in fresh produce and the way ingredients are processed change the useful nutritional information in any given recipe. Under no circumstances will crabtreefarm.co.uk be responsible for any loss or damage resulting from your reliance on the nutritional information provided.
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www.crabtreefarm.co.uk is a website owned and operated by, usfew Limited.
usfew Limited, 4th Floor 34-35 Eastcastle Street., London, England, W1W 8DW.
Registered in England Company number: 11025767